Find Your Ideal Phone System
In a world flooded with communications platforms and marketing jargon, finding the right business phone system that meets your unique requirements can be daunting.
At UcPath, we leverage our industry knowledge to compare leading suppliers and tailor a modern communications solution for your specific needs. From small business phone systems to fully integrated omnichannel contact centre solutions, we offer a comprehensive range of cloud phone systems, ensuring you find the perfect match for your budget and requirements.
As certified implementation partners, our deep understanding of each platform’s capabilities and limitations ensure we deliver solutions that are not only suitable for your needs, but also optimised for peak performance and reliability.
Our specialised team are based in Parramatta and can provide you with unbiased advice, fast quotes, exclusive partner discounts, professional installation, and local support across a multi-vendor technology stack.
Just answer a few questions to help us better understand your requirements and get your custom phone system quote in 60 seconds.
*Promotional Offer* Free Pro Voiceovers! Valued at $799.
Simply click "Redeem This Offer", complete the quote form, and sign up to one of our modern business phone systems. Offer ends 11:59pm AEST 31/12/2024.
- IVR/Welcome Message
- Business Hours Voicemail
- After Hours Voicemail
- On Hold Message with Royalty Free Music
- Public Holiday Message
- Script Writing Assistance
Why Businesses are Switching to Cloud Phone Systems
Cost Savings
Cloud phone systems provide the best value by eliminating expensive phone hardware, technician visits, and maintenance fees.
Remote Workforce
Softphones allow seamless communications for field staff, work from home agents, virtual assistants, and customer support reps.
Future Proof Technology
Cloud based phone systems automatically perform software updates, ensuring your investment always remains current and secure.
Inbound Number
Present a professional 1300 or 1800 number with up to 10,000 minutes of included inbound calls per month.
Advanced Call Routing
Enhance customer experience by ensuring calls are directed to the right person or department efficiently.
Crystal Clear Audio
High-definition audio ensures every call is as clear as if you're talking in person.
User-Friendly Portal
Intuitive online admin portal allows your team to quickly modify business hours, public holidays, and call management.
Keep Existing Numbers
Easily port existing phone numbers so your customers can continue calling the same familiar number.
Simple Setup
Simply plug and play devices and you're all set. No complicated installations or technical expertise required.
Advanced Features
Built with Your Business in Mind
Work from Anywhere
A fully featured phone system on your mobile device, computer, or desk phone. Make and receive phone calls, call transfer, video calls, messaging, and manage the call queue, even when you're away from your desk.
Voicemail to Email
Receive voicemail messages in your email, hear recordings or read the transcript on your computer or phone instantly.
Call Recording
Record calls for quality assurance, training, and compliance purposes. Customise your settings to automatically record all calls, specific extensions, or on-demand.
Video Conferencing
Conduct collaborative HD video meetings and conference calls from anywhere in the world. With screen sharing, virtual whiteboards, file sharing, session recording and breakout rooms.
Global Office
Outsource repetitive tasks to offshore teams to increase your efficiency. Remote teams can present your Australia business phone number on outgoing calls while routing incoming calls to the right team.
Live Analytics
Gain valuable insights into your customers and team's communication and collaboration patterns with comprehensive network analytics and reporting tools. Analyze call quality, network usage, customers, business processes, and team performance to make informed decisions and enhance network efficiency.
API Integrations
Our unified communications solutions seamlessly integrate with hundreds of popular business applications, enhancing productivity and streamlining workflows. Connect your CRM, productivity, and collaboration tools like Salesforce, Google Workspace, Microsoft Office 365, Zoho, Hubspot, and many more.
Best VoIP Phones for Small Business
While modern cloud phone systems offer the flexibility to make and receive calls via computers or smartphones, many still value traditional desk phones.VoIP phones stand out for their simplicity and efficiency, offering low cost, plug and play setup, with high quality calls, and compatibility with most unified communications platforms. These office phones only require an internet connection, making them the ideal choice for any business, and we've got all the top brands to suit your needs.
How We Work With You
Comprehensive Audit:
We start by thoroughly assessing your current communication setup to identify strengths and areas for improvement, tailoring our strategy to meet your unique requirements.
Tailored Solutions:
Drawing on our extensive knowledge of both global and local market trends, we craft a system that not only meets your current needs but also supports your business’s future growth.
Seamless Installation:
Our expert technicians manage all installation aspects, ensuring a smooth transition with minimal impact on your daily business activities.
Empowering Training:
We provide comprehensive training for your team, equipping them with the skills to use your new system confidently and independently.
Continuous Innovation:
Stay ahead with ongoing updates and recommendations on the latest technologies, keeping your communications at the forefront of industry advancements.
Get a whole of business quote today and experience the difference with UcPath!
Get WoB QuoteWhy Businesses Trust UcPath
Hear It From Our Customers
Trusted By Brands Loved By Locals
With a 5 star Google rating, our satisfied customers can attest to the quality of service we provide. We pride ourselves on our commitment to customer satisfaction and strive to exceed expectations. By working with us, you can be confident that you are making the best investment for your business’s success.
Frequently Asked Questions
Why choose a cloud based phone system?
By using cloud-based telephone systems, you avoid purchasing costly equipment and paying for extra maintenance. The cloud hosts your phone system, enabling your team to work from anywhere and on any device.
We can help you quickly over the phone without needing a technician to come to your office. Our support team has the necessary equipment to handle your problem efficiently and guarantee a prompt resolution. By removing the need for an on-site visit, we can save you time and get your concerns addressed immediately.
Why are your prices so much cheaper?
Simple. Most websites helping you compare phone systems are essentially marketing agencies selling your data to the highest bidder.
UcPath is a specialised business communications provider with direct wholesale and reseller agreements across 25 industry leading suppliers. We are responsible for the initial scoping, solution design, implementation, and providing ongoing local support. In exchange, our vendors reward us with exclusive partner pricing not available anywhere else.
What happens once I submit my details for a phone system quote?
After you answer some questions, we will send you quotes for cloud phone systems from the best suppliers.
Will I receive lots of phone calls from different suppliers?
No. Our online quoting tool contains all the information required for us to provide a custom small business phone system quote.
If your office phone system requirements are more complex, we may need to contact you over the phone to discuss. You will only ever receive a call from our a member of our team.
Can I keep my existing business phone number?
Yes. All our cloud hosted pbx phone systems allow for number porting, so you can retain your existing business phone numbers.
Note: Number porting can take up to 60 days to complete depending on your current provider.
Can I use my existing internet connection?
This varies depending on the selected supplier. UcPath and our partners mostly have flexible contract terms ranging from 1 month to 60 months. Our team will identify your requirements during the initial scoping and only provide suitable phone system quotes.
Are there any fixed term contracts?
This varies depending on the selected supplier. UcPath and our partners mostly have flexible contract terms ranging from 1 month to 60 months. Our team will identify your requirements during the initial scoping and only provide suitable phone system quotes.
What installations options do you provide?
We offer two installation options: Remote Installation and Professional Installation. Both options incur a one-time fee depending on number of extensions and complexity of programming.
For remote installation, our technicians will deliver pre-configured hardware which you can simply plug and play. They will be available to assist you over the phone and answer any questions you may have.
For professional installation, our technicians will visit your premises to carry out the entire process. They will set up the system, connect the hardware, install the software, test the call flow, and train the staff.
How long will it take to setup a new phone system?
The setup time can vary depending on the size and complexity of your requirements. We can remotely install most small business phone systems within 4 hours. Larger organizations or those with more complex requirements can take between 1 to 2 days.
Can I use my existing phones and hardware?
Possibly. Our cloud phone systems work with many devices like IP phones, mobiles, and computers. Speak with our team to confirm whether your existing phones will be compatible.
Are desktop & mobile apps included in the plan?
Yes. Our unified communications solutions include free softphones for desktop and mobile, allowing you to stay connected anywhere. One of the many benefits of a cloud phone system.
Are your solutions suitable for a startup or small business?
Absolutely! Our solutions cater to businesses of all sizes, including startups and small businesses. A unified communications solution is flexible and scalable, letting you easily expand as your business grows.
Do your phone systems integrate with other business applications?
Yes. Our unified communications solutions offer native integration with popular business applications via open API’s. As there are thousands of apps in the marketplace today, no single vendor supports all of them. Please speak with our team about your integration needs and we will help you find one that is suitable.
How secure are unified communications systems?
At UcPath, we place a high priority on security and ensure all our suppliers comply with global data protection policies. These include seven layers of security and compliance with GDPR, HIPAA, and other regulations to ensure your data and communications are protected.
Prefer to Speak with a Human?
If you have are unsure about which business phone system is best for you, our local experts are here to assist.
Simply provide your details and our team will contact you to share how they can help transform the way you connect.